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Training Resources For Staff

We understand the importance of having well-trained staff ready to utilize our systems effectively. To assist with onboarding new team members and refreshing the skills of your current staff, we have developed comprehensive training materials. These resources include:

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Data Integration Enhancements

We have made several enhancements to our data integration processes with your Student Information System (SIS). These changes are designed to improve the accuracy and efficiency of data synchronization. Detailed information about these updates, including implementation guides, are included in the links below.

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Keep Parents Up-To-Date!

By inviting parents to join Reach, you enable them to become active participants in their child's education, fostering a sense of shared responsibility and collaboration.

To make it easy for you, we have prepared template letters for the summer:
• Introduction for New Reach Users
• Emergency Response guidelines and procedures

These templates can be distributed to parents to ensure they are aware of important information before the school year begins. 

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New Partnership with Mission Mobile

for Enhanced SMS Services 

We are thrilled to announce an exciting new development that will enhance your communication capabilities within our platform. Reach is now partnering with Mission Mobile to offer robust SMS services!
 
With Reach x Mission Mobile, you can ensure that no important message is missed.


Our platform now supports three main methods for contacting any individual user or group of users:
• Email: Send emails seamlessly using the Reach email server.
• Push Messages: Free messages sent to the Reach mobile app (ensure users have the app installed and phone notifications activated).
• SMS: Send SMS messages directly (when SMS messaging is connected to Reach).

To start the onboarding process with Mission Mobile for SMS, please fill out the form. Once the form is submitted, a representative from Mission Mobile will contact your school to begin the setup process.

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New Partnership Integration: ATLS Location Service to Enhance School Safety & Operations

We are thrilled to announce a new partnership with ELi Technology Inc. and GeoComm. This collaboration integrates the "ATLS Location Service" within Reach’s Emergency Response Safety application, enhancing school safety and emergency management.

The ATLS Service, developed by ELi Technology and supported by GeoComm, offers precise indoor location intelligence down to the classroom and floor level. This integration provides more accurate student locator and emergency management capabilities, delivering vital location information for various scenarios, from routine check-ins to emergency situations like threats, lockdowns, and evacuations.

ATLS improves situational awareness for school safety stakeholders by sharing accurately mapped incident locations via Reach’s platform with designated personnel and external law enforcement. This service requires no additional infrastructure changes or ongoing maintenance costs and respects privacy and security.

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Changes In Staff

To ensure our records are up-to-date and we can include all relevant staff in future communications, please inform us of any changes in your team. This includes new hires or staff members who are departing. Keeping our records current helps us provide the best possible support to your team.

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